Value Add your MSP Offering by Adding IP Telephony to your Offering

Our business is built around our deep knowledge of Cloud Telephony and is reflected in our technical and sales support that we provide our partners and their customers.

GUARANTEED NETWORK RELIABILITY: Our own Cisco-BroadSoft platform is hosted in fully redundant Australian data centres and has surpassed the 99.999% service benchmark since commissioning. 

SALES & MARKETING SUPPORT: We assist our partners in developing successful B2B marketing strategies as well as in creating bespoke or customised solutions to help market their services to their customers.

KNOWLEDGE MANAGEMENT & TRAINING: We provide comprehensive training and ongoing support for our partners, making it easier to engage effectively in reselling our VoIP solutions under their own brand. 

SIMPLIFIED CUSTOMER MANAGEMENT: Track call usage, generate reports and manage call functionality using our self-managed portal. Deploy, bill and manage your customers’ communications functionality with ease.

Partnering with Novum was an easy decision. Their products are innovative, user-friendly and offer reliable support. Novum’s diverse offering and flexibility has allowed us to deliver complex and multi-platform solutions across a broad range of industries, enabling us to be always ahead of our competitors.

RICHARD THOMSON

Operations Manager, Lindentech

We continually experience quality technical support along with an easy onboarding process for new clients and their porting process since signing up in 2016. Their Broadworks platform is extremely flexible in delivering SIP Trunking services to customers as well as one of the most stable voice platforms we have used.

NEVILLE ROBB

Principal, Greenlane Solutions Australia

As ISDN ceases to make way for NBN, we are able to leverage new opportunities. Novum’s reliable and competitive VoIP solutions have enabled us to engage further with new and existing clients. It allows to provide our clients with a 100% subscription-based business model, for all of their IT needs.

STEWART WILLIAMS

Technical Director, Smart Business Voice

WHITE LABEL PARTNER: Expand your product sets and go to market with your own Business Cloud PBX and VoIP solutions under your own brand. Read more here. 

CHANNEL PARTNER: Manage your direct customer sales relationship with confidence leaving the provisioning, billing and managing customer contracts to us. Read more here.