25 Feb 10 Reasons Companies are Moving Communications to the Cloud Today
Cloud or Hosted business communication services are today’s mainstream alternative to on-premises phone systems. Here we look at 10 reasons popular are moving to the Cloud.businesses
1. Increased Agility
Cloud communications enable businesses to act nimbly and rapidly react to ever-changing market conditions. Work anywhere, instant office moves and expansions are common reasons businesses move to the cloud.
2. Embrace Mobile
From simple mobile integration to powerful smartphone apps, users can embrace mobility and escape the confines of their cubicles! As a result, Customers get better service and employees are more productive.
3. Lower Total Cost of Ownership
Pay-as-you-consume subscription models with functionality mapped to users personas. And never worry about system obsolescence, maintenance, unplanned upgrades or costs to install new servers.
4. Business Continuity Even Through A Disaster
Stay open for business and sleep soundly at night knowing your Cloud communications service is naturally immune to any troubles at your premises – be it fire, flood, network or electrical outage.
5. More Control
Business owners/managers can focus on strategic business projects rather than managing telephony infrastructure. Intuitive user interfaces and analytics keep you in the driving seat.
6. More Functionality, Customized User Experiences
Cloud communication services tend to offer more useful features and easier business application integrations than the average on-premises telephone system. What’s more, persona-based packaging means you can tailor the functionality to each user’s needs.
7. Increased Resilience
Get high levels of resilience and security most businesses could not afford if they had to invest in their own infrastructure.
8. Scale Up, Scale Down
Tailor-made to the size of business whatever the season or business cycle. Scale up and down without the worry of dimensioning your own in-house system to match peak periods.
9. Future Proof – Platform Upgrades made by the Service Provider
Look for service providers who have access to a feature-rich platform and roadmaps to keep your business ahead of the pack.
10. Focus on Your Business, Not Your Infrastructure
Invest time and money in running your business, not the phone system. Let the Service Provider take care of system dimensioning, maintenance and upgrades. Think of it like a gym membership versus buying and maintaining all your own fitness machines!