ABOUT US

Everything we do at Novum Networks begins and ends with you – the customer.

WHAT WE DO

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Novum Networks prides itself on establishing service excellence with its partners. We go above and beyond in simplifying the delivery of industry-leading Cloud PBX and VoIP technologies, committing to ‘WOW’ our B2B partners every single time.

 

From the second you contact us to the moment you fire up your VoIP communications services, we are with you at every step. Over the years, we’ve learned that it isn’t just the quality of our product that keeps our partners happy. It’s our ability to listen and work with a partner to deliver custom solutions that support their go-to-market strategies.

 

Our secure, high availability, fully redundant and fully-owned Cisco-BroadWorks platform underpins the Novum difference. Our portfolio of integrated leading VoIP services empowers our partners to compete successfully, making us their preferred and trusted choice.

OUR VISION AND MISSION

OUR VISION: We offer a consultative approach when delivering tailored or turnkey communication services to our wholesale and retail customers, empowering them to succeed in today’s connected economy. 

OUR MISSION: To simplify the delivery of scalable, integrated and collaborative communication platforms for local markets to empower human engagement.

SERVICES WE OFFER

Business Cloud PBX

Utilise a virtual PBX phone system that delivers calls via VoIP technology.

Unified Communications

Consolidate your teams' communications and collaboration activities into a single app.

SIP Trunking

Enable your on-premise PBX phone system to make and receive calls over VoIP.

SIP Trunking Plus

Overlay Mobility or Unified Communications features to enhance your on-premise PBX functionality.

Call Recording with Analytics

Evaluate, analyse and improve your customer communications with call recording.

1300, 1800 and 13 Business Numbers

Stand out from the competition by giving your business a professional profile.

Go Integrator

Effectively collaborate and communicate by accessing customer records and information quickly and efficiently.

Go Operator

Improve the effectiveness and speed call handling into your business using this PC-based Attendant console.

WHY OUR PARTNERS CHOOSE US?

Partnering with Novum was an easy decision. Their products are innovative, user-friendly and offer reliable support. Novum’s diverse offering and flexibility has allowed us to deliver complex and multi-platform solutions across a broad range of industries, enabling us to be always ahead of our competitors.

RICHARD THOMSON

Operations Manager, Lindentech

We continually experience quality technical support along with an easy onboarding process for new clients and their porting process since signing up in 2016. Their Broadworks platform is extremely flexible in delivering SIP Trunking services to customers as well as one of the most stable voice platforms we have used.

NEVILLE ROBB

Principal, Greenlane Solutions Australia

As ISDN ceases to make way for NBN, we are able to leverage new opportunities. Novum’s reliable and competitive VoIP solutions have enabled us to engage further with new and existing clients. It allows to provide our clients with a 100% subscription-based business model, for all of their IT needs.

STEWART WILLIAMS

Technical Director, Smart Business Voice

OUR CORE VALUES

Teamwork

We communicate and collaborate to reach our goals, putting talent, expertise and experience at the forefront of every area of our business.

Ethics

We believe in doing the right thing and act in all matters with integrity.

People

We take the time to get to know our partners' needs and objectives are fundamental to long relationships and mutual success.

Innovation

We anticipate change and create solutions for our partners through practical, strategic innovation.

Integrity

We speak with truthfulness and sincerity, act with honesty and fairness, and behave professionally and righteously.

Respect

We build partnerships, trust and friendships through courteous and respectful communications.

CONTACT US 

   Phone: 1300 725 127

 

  Email: info@novumnetworks.com.au

 

   HQ: 127 Creek St, 4000 Brisbane.

 

   Office Hours: 8 AM to 7 PM AEST (Mon – Fri)

Tom Zandvliet
Tom Zandvliet
23:24 08 Jun 20
Great Business to work with. The Guys and Girls go above expectation every time.
mark horwood
mark horwood
00:43 08 Jun 20
Innovative, responsive and reliable - Probably the three things anyone could want from a service provider. Good team... too.read more
xavier ball
xavier ball
02:55 22 Apr 20
Have dealt with a ton of isps/pbx service providers , never had such a good customer experience , every single... time!Philip & Jason in the technical team deserves a raise!read more
Ben Williams
Ben Williams
06:30 27 Aug 17
Great telecommunications company.
darren jansz
darren jansz
20:19 20 Apr 17
A stand out company
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