Our analytics’ solutions enable your business’ customers to record, monitor and analyse essential business call metrics by accessing real time reports, ‘click and drill’ dashboards, wallboards and call recordings.
We strive to add value to your business, by working with you to help you grow, and increase revenue streams
An innovative and evolving analytics solutions
Explore our analytics’ solutions, offered by Novum Networks
Level up any customer service strategy, with Tollring recording. Give your business that needed assurance that decisions are based on a more complete picture. Tollring recording allows you to leverage a 360 offering with cloud, hybrid or on-premise call recording and evaluation, integrated with your Tollring analytics.
While there are many channels of communication, the telephone remains the preferred way to immediately interact with a client. Now, you can add immense value to partnership propositions, and collaborative endeavours by seamlessly integrating cloud UC telephony and Microsoft Teams.
Optimise your workplace collaboration, with a fully integrated solution
Are you ready to equip your business with unified communications? Then contact us to discover our done-for-you services.