GO INTEGRATOR

Communicate and collaborate seamlessly with your VoIP

phone system, getting information about callers

quickly and efficiently. 

WHAT IS GO INTEGRATOR?

It is a powerful Unified Communications (UC) software application that can provide another

level of integration between your Cloud PBX and your customer CRM records. 

WHY GO INTEGRATOR?

Access callers’ information easily and improve productivity.

ONE SEARCH: Automatically search through your CRM and display caller’s info in the preview or phone window before it is answered. 

BOOST PRODUCTIVITY: Enable employees to have complete control over incoming and outgoing calls using rich features such as dialling, answering, transferring, consult and hang-up. 

CRM INTEGRATION: More than 50 standard CRM integrations are available such as Salesforce, Autotask, Zoho etc. with your Cloud PBX. 

PROMOTE COLLABORATION: Easily check the presence status of your colleagues’ extensions and know who they are talking to. 

HOW IT WORKS?

Improve the quality and professionalism of your call handling and callers’ experience. 

BENEFITS

Reduce the time and costs with making and receiving large call volumes.

Convenient

Unify your CRM records with the app, making it much easier to know about your caller before answering.

Reduced Cost of Ownership

Reduce extra costs that can be linked to expensive infrastructure upgrades or dependence on cloud-based servers.

Smooth Integration

Peace of mind that the app features will work as normal on different CRM integrations.

User Friendly

Easy to install, use and maintain.

Improve UI

Build on a customisable toolbar that includes features, significantly enhancing UI without touching headsets.

Cost Effective

Choose between two license types, allowing your business to get the optimal benefits according to your requirements.

LICENSE OPTIONS

Supported on Windows and Mac OS.

  • Lite

    • Activity Logging

    •  Address Book

    • Call Centre Agent Features

    • Call Control

    • Call History

    • Click-To-Dial

    • Real-Time Presence

    • Screen Popping

    • Integration with Outlook, Google Contacts and IBM Notes

  • DB

    • Activity Logging

    •  Address Book

    • Call Centre Agent Features

    • Call Control

    • Call History

    • Click-To-Dial

    • Real-Time Presence

    • Screen Popping

    • Toolbar Agent Features

    • Integration with Outlook, Google Contacts, IBM Notes and more than 50 other CRMs

CALLING FEATURES

All the call functions you need with a simple click.

Activity Logging

Record and log activity to your business CRMs for all calls made and received.

Address Book

Search for existing contacts or easily create new ones while on the telephone. The address book is extended to include CRM contacts when you link it with Go Integrator.

Call Centre Agent Features

Easily change settings using a built-on toolbar that can be added on the desktops.

Call Control

Make, receive and transfer calls from your computer.

Call History

Access a list of an employee's recent calls and make calls directly from the call history window.

Click-To-Dial

Webpages can be scanned for valid telephone numbers and when found, turned into hyperlinks to make dialling easy.

Real Time Presence

Allows an employee user to see the busy status of their colleagues' extension.

Screen Popping

Enables a CRM contact record associated with an inbound caller's number to be opened simply by clicking an icon shown in the preview window.

Book a FREE call
close slider
Loading...