Make it easier for your customers to make enquiries and contact your business.
Receive and redirect incoming calls to landline or mobile phone lines, based on time, day, state or national.
Stand out from the competition and increase the perception that your business is a large, well-established, national business.
Shorten calling times by redirecting calls and spreading the workload among your team.
A simple, easy-to-dial number can increase recall with customers.
Fire up inbound numbers right away without expensive phone system upgrades.
Forward all calls to your business 1300, 1800 or 13 number to either a landline or mobile number.
Redirect calls and define the number of answer points for your incoming calls based on the postcode the caller is in.
Let callers leave a voice message and forwarded to specified email address.
Play a personalised voice greeting before forwarding the call to an answer point. Include welcome messages and recordings for IVR menus and marketing campaigns.
An automated voice technology that interacts with callers and routes calls to the appropriate call agent based on your settings. Create a menu of options for your customers to select when they call you. E.g. Press 1 for HR, Press 2 for Sales etc.
Splits calls based on the percentage usage between answer points. For example, you can direct 75% of incoming calls to office A and 25% of incoming calls to office B.
Easy to configure and use call recording for all 1300, 1800, or 13 numbers.
Customise answer points based on the location of an incoming call to ensure calls are directed to the correct office.
Deliver calls to a specified answer points based in 63 geographical locations.