Hosted PBX

Grow Your Business with our cloud-based communication and collaboration system.

Focus on Your Core Business

Communication is the lifeblood of any organization; interacting with colleagues, customers, and prospects, from anywhere, at any time is mission critical. Phone system that offers rich Unified Communication & Collaboration features from the cloud, addresses phone system needs without operational complexities. Hosted Telephony, is not only future-proof in addressing advancement in technology but eliminates the need for system maintenance and software upgrades by individual businesses offering a robust and flexible communication service.

Novum Unified provides a simple, easy to use web portal to make admin level configurations interface that enables authorised personnel to perform day- to-day changes to the phone system. In addition, individual users have access to a self-service portal that allows them to make user level changes to their service such as updating out of office alerts or accessing services like inbound faxes etc. This simple and easy to use web based management helps IT to focus on high value operational projects.

focus

Provide Flexible Work Environments

Novum Networks is changing the telecommunications industry by providing the latest technologies that allow the end user to enjoy the best in unified communications. Our hosted PBAX service offering includes efficient client interface design capabilities – receive better services at a lower price.
Our Hosted Unified Communications (UC) also has the added flexibility of being able to easily integrate with other systems. Customers can take advantage of seamless communications, whether staff are office based, working remotely or internationally. Managing your business communications systems has never been easier. Our BroadSoft solutions including Locally hosted Collaboration services offers a complete suite of business communications that can easily change as your business grows. Using a mobile, PC or tablet, boost productivity by enabling better communications anytime, anywhere and pay only for what you use.
Novum Networks offers a simplified client portal that is highly resilient, and depending on the size of your current system, can be quick to deploy. A cloud based system requires no capital investment, yet enhances communications and staff productivity.

Features of Novum Networks’ UC Services

Businesses no longer have to put up with costly and unresponsive Telco providers. Novum Networks can save you time and money. Our cloud based unified communications combines instant messaging and presence (IM&P), HD voice, HD video, mobility and conferencing plus cutting edge collaboration capabilities.
Enjoy the benefits of our hosted UC services such as:
  • Reduced operating costs such as travel and mobile call cost
  • Enable staff to communicate more efficiently anytime, anywhere whether locally or internationally
  • Better manage customer enquiries and telephone sales processes using our range of convenient features including on-hold, auto-assistants and more/li>
  • Confidently manage your telecommunications with a predictable and reliable solution
  • Improve data and telecom security.
  • Use attendant console for staff who manage and screen inbound calls Enjoy access whether using a PC, smartphone or tablet.
  • Improve staffs’ virtual meeting and communications experiences
  • Better manage and monitor incoming calls and queues with Centre Agent and Supervisor – a feature-rich, intuitive interface suitable for busy call centres
  • BroadTouch applications can be deployed using a unified single number for voice, video and messaging services

 

We combine voice, video, instant messaging, collaboration and presence into a unified end-user experience. Services are simplified allowing users to control their settings through the internet or native applications on their preferred mobile device.
Service providers can also extend their UC service capabilities to include the delivery of communications services to the user’s preferred mobile device. Tailoring to your business needs, we can interface existing on premise hardware so you do not lose the current investment – providing a flexible and convenient solution.

uc-devicesUC BENEFITS – IMPROVING THE WAY YOU DO BUSINESS

 

With less effort, Novum Networks allows you to achieve greater results with your telecommunications.
Increase your personal productivity
  • Organise virtual meetings quickly and easily/li>
  • Enjoy convenient functions such as on-hold, conference calls, voicemails, auto-receptionists
  • You don’t have to buy expensive system hardware or servers
  • Access all the features anywhere, anytime
  • Reduce call expenditure such as call charges and connection
  • Products are easy to use, even for first time users
  • Functions can be added or removed with the simple click of a mouse/li>
  • Cut down lost time as staff can attend meetings anywhere, without losing time travelling to face-to-face meetings
  • Automatic updates ensuring you have access to the latest technology
  • Easily transfer calls locally, nationally and internationally
  • Reduce maintenance requirements and costs
  • Enhance productivity

 

Novum Networks can tailor a package to suit your unified communications needs – say goodbye to your dated and unreliable existing provider and hello to substantial savings, and a UC provider you can trust.
Lets talk further about your Communications.