Unified Communications As A Service

One integrated, real-time solution to rule them all

Improve productivity and stay connected with Unified Communicator

 

Increase your business productivity by allowing your employees to collaborate and connect seamlessly with Novum Networks’ Unified Communications service.

Seamless collaboration for enhanced productivity

Novum’s Unified Communicator is a complete, integrated, and easy-to-use application (app) for voice, video, messaging, screen sharing, file sharing for businesses to collaborate effectively with employees, colleagues and clients. Delivered by the cloud, our service allows your business to access a suite of communication and collaboration solutions to improve productivity, whilst always saying connected anywhere, anytime.

How it works?

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Why Unified Communicator?

Productivity

Call, message or organize virtual meetings quickly from any Internet device that helps your business stay productive and connected.

Reliability

Delivered on Novum’s local Broadworks platform, allowing your business to adapt quickly to today’s fast-paced, digital mobile-centric world.

Consolidate

Voice, text, instant messaging, email and video all in a single application for PC and mobile. Manage all communication features from our UC application such as logins for Call Centre and setting call forwarding and Broadworks Anywhere.

Reduced cost of ownership

Transfer local, national and international calls from anywhere and pay a montly per-user fee excluding call charges.

Availability

Group presence allows your business employees to know when co-workers are available to communicate.

Mobility

Move voice calls, text messages and video chats between desktop and mobile phones without interruption, allowing you to work from anywhere.

Features highlights and benefits

Telephony

Enrich your relationships using high-quality voice capabilities to keep your employees connected and productive from any laptop, tablet or smartphone device.

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  • Advanced call user and reception features
    (e.g. simultaneous and sequential)
  • Call recording
  • Integrated call analytics for mobile
  • Softphone for PC and mobile
  • Voicemail accessed anywhere
  • Call forwarding to anywhere: Move all local, STD, IDD calls from desk phone to mobile
  • HD audio and voice
  • One number

 

Meet Me Conferencing

Built-in conferencing features for productive online team collaboration with colleagues and clients.

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  • Access business directories via the Unified Communicator application
  • Online meeting room
  • HD audio and video
  • One-to-one video conferencing
  • Group phone conferencing
  • Screen sharing
  • File and content sharing
  • Messaging
  • Easy guest access

Messaging

Ideal for employee to employer communication and group chats. For cross-company chat, you can use the instant messaging function via the soft phone application for better team collaboration.

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  • Instant messaging (voice, group, chat, text)
  • Presence
  • Unified messaging (voicemail, web)

 

Mobility

Give your business advanced unified communications and collaboration features for employees on-the-go. Your employees can call, message, meet and take their files and conversations, anywhere, anytime.

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  • Mobile integration (desktop, mobile, tablet)
  • Smart phone application (Apple iOS and Android compatible)
  • File and desktop sharing

To find out more about Novum’s Unified Communicator service, view our product sheet.

To find out more about our Business Cloud PBX service, view our product sheet.

Call us today on 1300 725 127 for more information. Our friendly Novum Networks’ account team can walk you through our partner programs.